How can we help you?

Our team are highly experienced technicians, who are skilled from the bean to the bolt. From urgent same-day repairs to scheduled services and maintenance across multiple machines and locations, we offer a range of different service options to meet your machine, business needs, and budget.


If your machine breaks down or malfunctions, we can carry out repairs on-site with fast turnaround times.

In many cases, we can deliver same-day repairs. In the event your machine needs to be repaired offsite, we can organise a replacement.


An experienced technician will carry out a full machine service to ensure it’s in full working order.

This includes examining, cleaning and testing the grinder, grinder blades, hopper, and steam page.


Regular, pre-scheduled maintenance can protect your machine/s from breakdowns.

We can organise a service schedule based on your specific machine, kilo output, or water usage.


For multi-machine or multi-site businesses and roasters, we can handle the headache of fleet management for you.

We can organise to service your entire fleet of machines, ensuring your machines are always in operation.

Who we work with

Boiling Point has years of experience working with different types of business and machines within the coffee and hospitality industries across Melbourne. We understand the unique needs and demands of your business, your team and your equipment.

Your coffee machine is the backbone of your business. We can ensure your equipment is well maintained and in perfect working order, so you can continue serving great quality coffee.

Whether it’s servicing a client’s machine on your behalf or providing a full account management, audit, maintenance and logistical support program, we excel at delivering a comprehensive service and ensuring your end users always have a first class coffee experience.

You have a well-known brand and an expectation amongst customers to provide a consistent coffee experience. We partner with you to ensure all your machines across all locations are always able to meet high standards.

We can expertly service and repair nearly any machine, including your one at home. Don’t wait weeks for the manufacturer to fix it (or waste money buying a replacement) when you can have it back in action in no time.

Our Mission

We’ve been a trusted partner of coffee providers and hospitality businesses for many years, dedicated to delivering the highest quality of service to our customers, so you can continue delivering the highest quality coffee to yours.

Our team aren’t just coffee experts, they’re coffee lovers too. Coffee is an affordable luxury – one we believe everyone should be able to indulge, anywhere, anytime. That’s why we’re committed to offering:

  • Service Victoria-wide
  • Affordable rates
  • Fast turn-around times
  • Fully qualified coffee technicians & engineers
  • Manufacturer backed parts & warranties
  • 90 years of collective industry experience

Our highly skilled technicians have expertise across a wide variety of brands. If your machine is more unique, we can still help you through our network of coffee equipment partners.

Commercial machines we work with

Prompt, professional and honest service. We use Boiling Point to service our gear for our mobile coffee business so the on-site servicing is a must have for us. We highly recommend Boiling Point to anyone serious about keeping their gear and the quality of their coffee at the highest standard.

— JP Willigenburg, Bussy McBusface