Our Mission
We’ve been a trusted partner of coffee providers and hospitality businesses for many years, dedicated to delivering the highest quality of service to our customers, so you can continue delivering the highest quality coffee to yours.
Our team aren’t just coffee experts, they’re coffee lovers too. Coffee is an affordable luxury – one we believe everyone should be able to indulge, anywhere, anytime. That’s why we’re committed to offering:
- Service Victoria-wide
- Affordable rates
- Fast turn-around times
- Fully qualified coffee technicians & engineers
- Manufacturer backed parts & warranties
- 90 years of collective industry experience
Our highly skilled technicians have expertise across a wide variety of brands. If your machine is more unique, we can still help you through our network of coffee equipment partners.
Commercial machines we work with

Prompt, professional and honest service. We use Boiling Point to service our gear for our mobile coffee business so the on-site servicing is a must have for us. We highly recommend Boiling Point to anyone serious about keeping their gear and the quality of their coffee at the highest standard.
— JP Willigenburg, Bussy McBusface
Traditional Coffee Machine Service Enquiries
For all technical enquiries, we recommend the technical service operators below. For all Boiling Point customer enquiries, please email service@boilingpoint.com.au or call 1300 790 710.
Southeastern Suburbs of Melbourne & Mornington Peninsula
Bayside Coffee Tek
Pat Sabatino
0422 100 183
Western & Northern suburbs of Melbourne
East Coast Espresso
Sam Sadi
0402 524 503
sam@eastcoastespresso.com.au